Chelsea Groton Bank reinvents branches, hosts classes to attract in-person visits, boost business
13 May 2022
It’s a conundrum facing banks around the country and world — with fewer people visiting branches to do in-person banking, what should be done with all that underused real estate?
Many banking chains have closed branches as consumers have migrated to more online banking. But a Connecticut bank has come up with a different strategy that its leaders say is working.