Chelsea Groton Bank reinvents branches, hosts classes to attract in-person visits, boost business

13 May 2022

Small Business

It’s a conundrum facing banks around the country and world — with fewer people visiting branches to do in-person banking, what should be done with all that underused real estate?

Many banking chains have closed branches as consumers have migrated to more online banking. But a Connecticut bank has come up with a different strategy that its leaders say is working.

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